Privacy Policy
Last updated: February 2026
Introduction
Lamb & Veal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lambandveal.com and make purchases through our online store.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Place an order for our products
- Create an account on our website
- Subscribe to our newsletter or Pasture Box subscription
- Submit a contact form or wholesale inquiry
- Participate in promotions or surveys
This information may include your name, email address, shipping address, billing address, phone number, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing behavior on our site.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery
- Manage your account and subscriptions
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your inquiries and customer service requests
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Shipping carriers (e.g., FedEx) to deliver your orders
- Payment processors to process transactions securely
- Email service providers to send order updates and marketing (with consent)
- Analytics providers to understand website usage
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through PCI-DSS compliant payment processors and is never stored on our servers.
Cookies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Data portability
Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us.